- Tenant FAQS -

How should I Report an outage and stay safe?

Reporting a Building-Wide Power Outage

– If you find that the entire building is without power, it’s essential to contact the power company immediately to report the outage.
– Inform the power company about the situation, providing your address and any other relevant information they may require.
– Stay patient and await updates from the power company regarding the restoration of electricity.

Reporting a Partial Power Outage

– If the power is out in your unit or a specific room, but the rest of the building has power, it might be an isolated issue within your apartment.
– In such cases, report the problem to the property management or maintenance team, providing details about the affected area and any troubleshooting steps you have already taken.

Safety Precautions

– Always prioritize safety when dealing with electrical issues. Avoid touching exposed wires or attempting complex electrical repairs if you’re not experienced.

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